Configuring reason codes

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  1. Log on to Communication Manager to gain access to the Communication Manager administration interface.

    Alternatively, you can use Station Administration Terminal (SAT) to gain access to the Communication Manager administration interface.

  2. On the administration screen, in the text input field, enter change reason-code-names.

    The system displays the change reason codes for auxiliary and logout in the form.

  3. Enter the appropriate codes that you want to use with Avaya one-X Agent.
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